How Do I Claim eBelia Rahmah

Before you can claim eBelia Rahmah, you need to apply first.

Let us share with you the process accordingly, one-by-one.

How can I apply for eBeliaRahmah credit?

To apply for eBeliaRahmah credit, both new and existing users can undergo the verification process through the participating e-wallet service providers. Follow these steps:

Download the participating e-wallet app

Download the participating e-wallet app (Setel, Boost, TnG) from the Apple App Store, Google Play Store, or Huawei AppGallery.

Follow the instructions provided

For new or existing users, follow the directions provided within the e-wallet app.

Complete the electronic Know-Your-Customer (eKYC) process

The e-wallet service provider will verify your identity electronically through the Know-Your-Customer (eKYC) process.

How do I claim eBeliaRahmah credit?

Enter the required information on the eBeliaRahmah claim page

In your chosen e-wallet app, enter the necessary information on the eBeliaRahmah claim page and press “Submit.”

Receive your claim status within three days

You will be notified about the status of your claim within three days.

Eligible recipients can only claim eBeliaRahmah credit from one participating e-wallet service provider. Please refer to each e-cash app for more information on redeeming eBeliaRahmah credit.

Is the process of claiming eBeliaRahmah credit simple?

Yes, by following the steps outlined above, you can easily apply and claim your eBeliaRahmah credit.

How to claim Setel eBeliaRahmah?

In order to claim Setel eBelia Rahmah, you can follow this general steps:

1. Download and install Setel app from the Apple App Store, Google Play Store, or Huawei AppGallery.
2. If you haven’t registered, follow the directions provided within the e-wallet app.
3. Once registered, open Setel app
4. Go to the app main page and look for the claim page
5. Enter the necessary information on the eBeliaRahmah claim page
6. Press “Submit.”
7. Done

How to claim Boost eBeliaRahmah?

In order to claim Boost eBelia Rahmah, you can follow this general steps:

1. Download and install Boost app from the Apple App Store, Google Play Store, or Huawei AppGallery.
2. If you haven’t registered, follow the directions provided within the e-wallet app.
3. Once registered, open Boost app
4. Go to the app main page and look for the claim page
5. Enter the necessary information on the eBeliaRahmah claim page
6. Press “Submit.”
7. Done

How to claim TnG eBeliaRahmah?

In order to claim Touch n Go eBelia Rahmah, you can follow this general steps:

1. Download and install TnG from the Apple App Store, Google Play Store, or Huawei AppGallery.
2. If you haven’t registered, follow the directions provided within the e-wallet app.
3. Once registered, open TnG app
4. Go to the app main page and look for the claim page
5. Enter the necessary information on the eBeliaRahmah claim page
6. Press “Submit.”
7. Done

What can I purchase using the eBeliaRahmah credit?

Please take note that you cannot cashout eBelia to cash or withdraw it to your chosen bank.

But you can still use the RM200 eBeliaRahmah credit for any physical transactions at over 1.7 million retailers/businesses through your preferred e-wallet, EXCLUDING:

Peer-to-peer transfers

The eBeliaRahmah credit cannot be used for peer-to-peer transfers.

Cash redemption

You cannot redeem the eBeliaRahmah credit for cash.

Integrated utility bill payments

The credit cannot be used for utility bill payments integrated with the e-wallet application.

Government-related fee payments

The eBeliaRahmah credit cannot be used for government-related fee payments integrated with the e-wallet application.

Postpaid and prepaid telecommunication bills

You cannot use the credit for postpaid and prepaid telecommunication bills integrated with the e-wallet application.

Integrated game purchases

The eBeliaRahmah credit cannot be used for purchasing games integrated with the e-wallet application.

Parking and toll payments

You cannot use the credit for parking and toll payments.

Investment-related activities

The eBeliaRahmah credit cannot be used for investment-related activities integrated with the e-wallet application.

E-commerce or online transactions

You cannot use the eBeliaRahmah credit for e-commerce or online transactions.

When will I receive my RM200 eBeliaRahmah credit claim?

If you meet the eBeliaRahmah eligibility criteria and have completed the eKYC verification process, you will receive a one-time RM200 credit in your chosen e-wallet within 3 days from the application date.

When will I receive the e-cash incentive from the e-wallet service providers participating in this program?

This depends on each e-wallet service provider’s campaign policy. Please refer to the campaign information of the respective e-wallet service provider.

How do I know that my personal information is protected?

• Citizenship data, age, and related student status will be verified through the National Registration Department (JPN) and a data list from the Monitoring Ministry. Your personal data will not be shared with e-wallet service providers.
• Any data privacy issues related to e-wallets are subject to the provisions of the Personal Data Protection Act 2010 (PDPA).

Can eBeliaRahmah recipients spend at my offline retail premises if I do not have e-wallet payment facilities?

No. Therefore, all retailers are encouraged to join the e-wallet platform or accept payments via DuitNow QR code so that eBeliaRahmah recipients can spend their eBeliaRahmah credit at your store.

Why is my application taking longer to be approved?

During high claim periods, there may be delays in processing the RM200 eBeliaRahmah credit. You are advised to contact the e-wallet service provider you selected for further information if the delay has reached 3 days. To facilitate dispute resolution, you may need to provide additional information, such as your identification card, for verification.

E-wallet customer service information:

1. Boost: https://support.myboost.com.my
2. Setel: https://help.setel.com
3. Touch ‘n Go eWallet: https://support.tngdigital.com.my/hc/en-my

How will I know if I am eligible?

Please check the eligibility of eBelia Rahmah before applying.

Can I claim eMadani if I have received eBeliaRahmah?

No, you cannot claim eMadani if you have already received eBeliaRahmah. These are different initiatives the Malaysian government offers that provide financial assistance to various population segments.

eMadani is a cash assistance program targeted towards Malaysian citizens to help them cope with the cost of living. In contrast, eBeliaRahmah is specifically aimed at providing financial aid to Malaysian youth. Receiving assistance from one program disqualifies you from receiving benefits from the other, as they are intended to cater to different needs and demographic groups.

However, it’s always a good idea to check each program’s latest eligibility criteria and application procedures, as these can change over time.