Check Unifi Bill Online

Unifi is a leading telecommunications and internet service provider in Malaysia, owned and operated by Telekom Malaysia (TM). It offers high-speed broadband, voice, IPTV (Internet Protocol Television) services under the Unifi brand, and various value-added services to residential and business customers nationwide.

Unifi aims to provide seamless connectivity, reliable performance, and a comprehensive range of digital solutions to cater to the ever-evolving needs of Malaysians, with a vision to transform Malaysia into a digital society.

How can I know my Unifi account number?

To find your Unifi account number, you can try the following methods:

1. Check your Unifi bill: Your account number should be listed on your monthly Unifi bill or statement. Look for a series of numbers labelled as “Account Number” or “No. Akaun.”
2. Log in to your Unifi account online: Visit the Unifi website (https://www.unifi.com.my/) and log in to your account. Once logged in, you should be able to find your account number in your account details or profile section.
3. Contact Unifi customer support: If you’re unable to find your account number using the methods above, you can contact Unifi customer support for assistance. You can reach them by calling 100 from a TM fixed line or 03-2241 1290 from your mobile phone.

Alternatively, you can also reach out to them via live chat on their website or through their social media channels.

How to check Unifi bill details?

To check your Unifi bill details, follow these steps:

1. Visit the Unifi official website: https://unifi.com.my/
2. Click on “Login” at the top right corner of the page.
3. Enter your Unifi username and password, then click “Login.”
4. Once logged in, click on “My Account” or “My Bills” from the dashboard.
5. You will see a list of your bills, including the due date, amount, and status.
6. Click on the specific bill you want to view for more details, such as a breakdown of charges and payment history.

Alternatively, you can also check your bill details through the MyUnifi mobile app:

1. Download and install the MyUnifi app from the Google Play Store or Apple App Store.
2. Open the app and log in with your Unifi username and password.
3. Tap on the “Billing” tab at the bottom of the screen.
4. You will see a list of your bills, including the due date, amount, and status.
5. Tap on the specific bill you want to view for more details, such as a breakdown of charges and payment history.
6. Done

How to check Unifi bill without login?

You cannot check your UniFi bill without logging in to your account, as it requires authentication to protect your personal information. Here’s how you can check your bill by logging in:

1. Visit the UniFi official website or the MyUnifi app.
2. Log in using your username and password.
3. Once logged in, go to the “Bills”or “Billing”section.
4. You’ll be able to see your current and past bills, as well as any outstanding balances.

If you’ve forgotten your username or password, use the “Forgot Username”or “Forgot Password”feature on the login page to recover your account. If you’re still having trouble, contact UniFi customer support for assistance.

What happen if my Unifi has an outstanding bill?

In general, if your Unifi account has an outstanding bill, your services may be suspended or terminated until the bill is paid.

You may also incur late fees or other penalties. It is important to contact your service provider to discuss payment options and avoid any disruptions to your services.

How can I pay my Unifi bill?

To pay your Unifi bill, follow these steps:

1. Visit the Unifi official website: https://unifi.com.my/
2. Click on “Login” at the top right corner of the page.
3. Enter your Unifi account username and password, then click “Login.”
4. Once logged in, click on “Billing & Payments” from the dashboard.
5. You will see your outstanding bill amount. Click on “Pay Now” to proceed with the payment.
6. Choose your preferred payment method, such as credit/debit card, online banking, or e-wallet.
7. Enter the required payment details and follow the on-screen instructions to complete the payment process.

Alternatively, you can also pay your Unifi bill through the MyUnifi mobile app, at TMpoint outlets, or via authorized payment channels like JomPAY, online banking, or at participating convenience stores.

Why is my Unifi bill so high?

There could be several reasons why your Unifi bill is high, such as:

1. Usage: If you have exceeded your data limit or used more services than your plan allows, you may be charged extra fees.
2. Upgrades: If you have upgraded your plan or added additional services, your bill may increase accordingly.
3. Taxes and fees: Your bill may include taxes, regulatory fees, and other charges that can increase the total amount.
4. Late fees: If you have missed a payment or paid your bill late, you may be charged a late fee.
5. Equipment charges: If you have rented or purchased equipment from Unifi, such as a modem or router, you may be charged for it on your bill.

It is recommended to review your bill and contact Unifi customer service if you have any questions or concerns about the charges.