SAJ Online Payment

SAJ Online Payment is a digital payment system offered by Ranhill SAJ, a water supply company in Johor, Malaysia. This online platform available within the SAJ eBilling system is designed to provide customers with a simple, fast, and secure way to pay their water bills from anywhere, at any time.

SAJ’s online platform aims to enhance customer experience, improve operational efficiency, and promote cashless transactions in line with the growing digitalisation trend.

How do I pay my SAJ bill online?

To pay your SAJ Ranhill bill online, follow these steps:

  1. Visit the official website of SAJ Ranhill at
  2. If you’re a first time user, you need to register for an account.
  3. Assuming that you already have an account, click LOGIN.
  4. You will be redirected to a new page:
  5. Enter your Username.
  6. Enter your Password.
  7. You can enter the Verification Code as displayed.
  8. Click Sign In.
  9. One logged-in, in the ‘Outstanding Balance‘ section, you will find any outstanding amount or new bills.
  10. To make a payment, simply click the ‘Pay Now‘ button
  11. Proceed with an online transfer.
  12. Choose your preferred payment method, such as credit card, debit card, or online banking.
  13. Enter the necessary details for the payment method you chose.
  14. Confirm the details and submit your payment.
  15. You will receive a confirmation message or email once your payment is successful.
  16. Done

Please make sure to check SAJ online bill first and pay your bill before the due date to avoid any late payment charges.

How to pay SAJ water bill using Maybank2u?

To pay your SAJ water bill through Maybank2u, follow these simple steps:

  1. Log in to your Maybank2u account at
  2. Click on the ‘Pay & Transfer‘ tab, followed by the ‘Pay‘ option.
  3. In the ‘Pay To‘ section, type ‘SAJ‘ and select ‘Ranhill SAJ Sdn Bhd‘.
  4. Enter the payment amount in Ringgit Malaysia according to your monthly bill.
  5. Please just input your SAJ bill account number.
  6. Verify the details and if the account number is correct, press ‘Pay‘.
  7. Done

You can save the details of your SAJ bill as a ‘Favourite‘ for easier payment in the future.

How to pay SAJ water bill using Maybank2u JomPAY?

Here are the steps to make payment to your SAJ water bill using Maybank JomPAY:

  1. Log in to your Maybank2u account at
  2. Click on the ‘Pay & Transfer‘ tab, then select ‘Pay‘.
  3. In the ‘Pay To’ section, select ‘JomPay‘.
  4. In the JomPay tab, enter the biller code. For SAJ, please enter this code: 3673, and then click ‘Enter‘.
  5. For Ref-1, enter your SAJ account number. For Ref-2, enter your monthly bill number (can be found on your bill).
  6. Input the amount you want to pay, then click ‘Agree‘.
  7. Click ‘Pay‘ to proceed with the payment.
  8. Done

How do I pay my SAJ bill in CIMB JomPAY?

Other than Maybank2u, if you wish to pay your SAJ bill via online banking, but the service is not directly available, you can effortlessly opt for JomPAY.

JomPAY is an efficient online bill payment service offered by most banks in Malaysia that allows you to pay your bills anytime and anywhere through the Internet and mobile banking. It’s a quick, secure, and convenient alternative to managing your SAJ bill payments. You only need the JomPAY Biller Code and reference number to complete the transaction.

For example, SAJ online payment is unavailable via CIMB Clicks internet banking. But with JomPAY, you can still handle your SAJ bill payments hassle-free. Here are the steps to make payment to your SAJ water bill using JomPAY, with an example of CIMB Clicks:

  1. Log into your CIMB Clicks account at
  2. Click on the ‘payment’ tab and ‘JOMPAY‘.
  3. Then, enter the Biller Code for SAJ. Please input the code ‘3673‘ and press enter.
  4. The biller code name: RANHILL SAJ will be displayed.
  5. For Ref-1, enter your SAJ account number which is on your bill. For Ref-2, you can enter your phone number or simply ignore it.
  6. Enter the payment amount and click ‘Make Payment‘ to proceed with the payment.
  7. Review the biller code and payment amount.
  8. Ensure they are correct and precise.
  9. Then, click ‘Confirm‘.
  10. The payment has been successfully made.
  11. Done

Don’t forget to keep the receipt for reference.

How to pay SAJ water bill using Bank Islam?

Follow these steps to make a SAJ water bill payment using Bankislam:

  1. Log in to your account at
  2. Click on the ‘Payment & Services‘ tab, then click on ‘Bill Payment‘, followed by ‘Payment (Bill)‘.
  3. In the ‘Bill Payment‘ section, set your ‘Payment Details‘.
  4. In the ‘Recipient Type‘ section, if you are using this service for the first time, select ‘Open Biller‘.
  5. Please select ‘Syarikat Air Johor (SAJ)’ for the biller section. Enter your bill account number and the payment amount.
  6. Click ‘Pay‘ to complete the transaction.
  7. Done

Can I pay my SAJ water bill using MySAJ mobile app?

Yes, you can pay SAJ water bill using MySAJ mobile app. You can download the MySAJ app from the Google Play Store or the Apple App Store.

Here’s how to do it:

  1. Download and install MySAJ app.
  2. Log into your MySAJ app.
  3. Click on the ‘Account‘ tab and then click on the ‘Bill Information’ icon.
  4. In the Billing Information page, you will see your current SAJ water bill amount.
  5. To make a payment, click on ‘Pay Bills‘.
  6. Currently, payments can only be made through ‘FPX‘ (savings account).
  7. Choose your payment amount in MYR and then click ‘Pay bill‘.
  8. On the ‘Payment‘ page, select your bank.
  9. Then click ‘Proceed‘ to finalize your payment.
  10. Done

Is there other way to pay my SAJ bill?

You also have the option to settle your SAJ Ranhill bill through various other methods, including:

  1. Making a payment at SAJ Ranhill’s customer service counters.
  2. Settling your bill at authorized payment agents, which include banks, post offices, or convenience stores.
  3. Utilizing your bank’s mobile or online banking services.
  4. Establishing an auto-debit arrangement with your bank.

Please ensure your bill or account number is easily available when you make a payment. If you still have problems, please don’t hesitate to contact the SAJ hotline to get it fixed.

17 thoughts on “SAJ Online Payment”

  1. MySaj application and their website are still inaccessible since last year. There’s no way to check my water bill. Calls to their contact numbers in Segamat and JB are unanswered. What’s happening to SAJ Ranhill?

  2. MySaj application and their website are still inaccessible since last 3 month. There’s no way to check my water bill. What’s happening to SAJ Ranhill?

  3. Saj app cannot be accessed. Cant get through the toll number. Couldnt pay the bill for the pass 3 months. How am i supposed to pay since im not even getting the bills to my house?

  4. I am having the same problem with SAJ site. I am unable to enter even the website to check for my bill. Hello SAJ team, please wake up.

  5. Ranhill SAJ webpage not accessible since early July 2023.
    Their Customer Support Team line 1800-88-7474 was also down.
    Each time i called that no, this recorded message came on:
    ‘This TM toll free number is currently unavailable’
    What a Shame!


  7. Whats’s wrong with SAJ e-billing website? i’ll been trying to log in since Jul’23 untill now. I can’t check the SAJ billing.

  8. Assalamualaikum SAJ.

    Apa yang sudah berlaku kepada apps MySAJ. Tolongggggg jelaskan kepada kami. Jangan buat diam saja. Bila tanya kat pejabat, jawapannya sama aja setiap kli “sistem IT bermasalah”, bila nak selesai. Syarikat lain pun guna IT juga. Kerosakan sehingga lebih 3 bulan tak boleh diterima oleh pengguna. Harap diatasi segera.

  9. what’s the use of commenting when SAJ don’t take ownership of questions forwarded. still upgrading ????
    Emails account is given for what? SAJ gives personalised service!


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