Indah Water Online

Indah Water Konsortium (IWK) is a Malaysian government-owned company dedicated to developing and maintaining a nationwide modern and efficient sewerage system. IWK, established in 1994, is Malaysia’s largest sewerage service provider, operating and managing public sewage treatment plants and septic tanks.

The Indah Water online portal serves as a platform for individuals and entities to manage their sewerage services provided by the Indah Water Konsortium. Logging into the Indah Water online portal will enable access to account management and bill payment.

How to login Indah Water online?

To log in to Indah Water Konsortium’s online portal, follow these steps:

  1. Go to the Account Statement page on the Indah Water Portal at
  2. Input your Username and Password in the respective fields provided on the page.
  3. After entering your credentials, a button should be to submit your information and log in.
  4. If you have forgotten your password, there’s a ‘Forget your password?‘ link you can click to reset your password.
  5. If you still need to become a member, you can click a ‘Register Now!‘ link to create an account. When registering, you must provide your Sewerage Account Number, Email Address, Full Name/Company Name, and contact information.
  6. If you need your premise’s ‘Sewerage Account Number,’ you can call 03-2083 2828 or send your premise’s address via the website’s FEEDBACK section as shown on the login page.
  7. For accessing your bills, you can register for IWK e-Bill.
  8. Once completed the E-Bill Registration, log in to join IWK e-Bill to receive your IWK bill via email.

This procedure should guide you through logging into the Indah Water online portal and accessing the services and information available on the platform.

What are the features on Indah Water online?

Below are the key features and functions of the Indah Water online portal:

Account Management

Customers can check their Account Balance and Account Statement to keep track of their payments and outstanding charges.

A section for E-Bill is available where users can register to obtain their sewerage service bill electronically, providing a convenient method to access billing information.

Bill Payment

The portal provides a Pay-Bill section where customers can check their Indah Water bill and make payments towards their sewerage bills. Payments made are updated in the system upon clearance.

Customers can review their Transaction History to verify their past payments and ensure that their account is in good standing. The portal also allows for sewerage bill payments and mentions using IWK Pre-Paid Postage Envelope for payment.


Individuals and entities can register on the portal by providing necessary details like Sewerage Account Number, Email Address, Full Name/Company Name, and contact information.

Information and Support

Users can find more information on charges, services and request statements of account via the IWK portal.

If customers need assistance with their ‘Sewerage Account Number‘, they can contact via the website’s feedback section or by calling a provided phone number.

The portal is structured to offer a comprehensive range of services and information, ensuring that customers, developers, and contractors have a platform to manage their interactions with Indah Water Konsortium effectively.

Categories IWK

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