Check Indah Water Bill Online

Indah Water Konsortium (IWK) is a national sewerage company in Malaysia that is responsible for providing sewerage services to residential, commercial, and industrial areas.

It was established in 1994 and is owned by the Malaysian government. IWK operates and maintains the sewerage system in Malaysia, including wastewater treatment and sludge disposal.

Its mission is to provide efficient and sustainable sewerage services to protect public health and the environment.

How can I know my Indah Water account number?

To find your Indah Water account number, you can try the following methods:

  1. Check your Indah Water bill: Your account number should be printed on your monthly Indah Water Konsortium (IWK) bill. Look for a series of numbers labeled as “No. Akaun” or “Account Number.”
  2. Register or log in to the Indah Water e-Bill portal: If you have registered for the e-Bill service, you can log in to your account at to view your account number and billing information.
  3. Contact Indah Water customer service: If you cannot find your account number using the methods above, you can contact Indah Water’s customer service by calling their hotline at 1-800-88-5252 (within Malaysia) or emailing them at [email protected]. Provide them with your personal information, such as your full name, address, and phone number, and they should be able to help you locate your account number.

How to check Indah Water bill details?

To check your Indah Water bill details, follow these steps:

1. Visit the Indah Water Konsortium (IWK) website at
2. Click on “E-Services” in the top menu.
3. Select “Check Your Bill” from the drop-down menu.
4. You will be redirected to the e-Bill page. Enter your account number (found on your bill statement) and click “Submit.”
5. Your bill details, including the billing period, amount due, and due date, will be displayed on the screen.

Alternatively, you can also call the Indah Water Konsortium customer service hotline at 1-800-88-5252 to inquire about your bill details.

What happen if my Indah Water has an outstanding bill?

In general, if you have an outstanding bill with Indah Water, you may face consequences such as late payment fees, disconnection of services, and legal action.

It is important to settle your bills on time to avoid any inconvenience or penalties. You can contact Indah Water customer service for assistance in resolving any outstanding bills.

How can I pay my Indah Water bill?

Here are some general ways to pay your Indah Water bill:

1. Online payment: You can pay your Indah Water bill online through the Indah Water website or mobile app. You can use your credit/debit card or online banking to make the payment.

2. ATM payment: You can pay your Indah Water bill through ATMs of selected banks. You need to select the bill payment option and enter your Indah Water account number to make the payment.

3. Over-the-counter payment: You can pay your Indah Water bill at selected banks or payment counters. You need to bring your Indah Water bill and make the payment in cash or through your bank account.

4. Auto-debit payment: You can set up an auto-debit payment with your bank to pay your Indah Water bill automatically every month.

It is recommended to check the Indah Water website or contact their customer service for more information on payment methods and options.

Why is my Indah Water bill so high?

There could be several reasons why your Indah Water bill is high, such as:

1. Increased water usage: If you have been using more water than usual, your bill will be higher.

2. Leaks: If there are leaks in your plumbing system, it can cause your water bill to increase.

3. Faulty meter: If your water meter is faulty, it may be recording more water usage than you are actually using.

4. Tariff increase: Indah Water may have increased their tariffs, which would result in a higher bill.

5. Late payment charges: If you have not paid your previous bills on time, you may be charged late payment fees, which can add up over time.

It is best to contact Indah Water directly to inquire about your bill and to address any concerns or issues you may have.

Categories IWK

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