How To Check Indah Water Account Number

Are you tired of searching through bills to find your Indah Water account number? Fret not; you’re not the only one.

Let’s see the different methods to check your Indah Water account number quickly and efficiently.

How to check Indah Water account number?

To check your Indah Water account number, follow these steps:

  1. Locate your Indah Water bill or statement: Your account number can be found on your monthly Indah Water Konsortium (IWK) bill or statement. It is usually located at the top of the bill, under the “Account Number”section.
  2. Register and log in to the IWK e-Bill portal: If you don’t have a physical copy of your bill, you can register and log in to the IWK e-Bill portal ( using your email address and password. Once logged in, you can view your account number on your electronic bill or under the “Account Information”section.
  3. Contact IWK Customer Service: If you’re unable to find your account number using the above methods, you can contact IWK customer service for assistance. You can call their hotline at 1-800-88-5688 or email them at [email protected]. Be prepared to provide your personal information such as your full name, IC number, and address for verification purposes.

Remember to keep your account number confidential and not share it with unauthorised individuals.

How do I pay my Indah water bill?

To pay your Indah Water Konsortium (IWK) bill in Malaysia, you can follow these steps:

  1. Online banking: You can pay your bill through your preferred bank’s online banking portal. Log in to your bank account and add Indah Water Konsortium as a biller/payee. Use your IWK account number as reference and complete the transaction.
  2. JomPAY: You can use JomPAY to make a payment through your online banking portal or mobile banking app. Use the IWK Biller Code (3608) and your IWK account number as the reference number.
  3. IWK e-Bill: Register for an IWK e-Bill account on the IWK website ( You can login and pay your bill using a credit or debit card.
  4. IWK Customer Service Counter: Visit any IWK customer service counter and pay your bill in cash, by cheque, or using a credit or debit card.
  5. Kiosks: You can also pay your water bill at kiosks such as Kedai Mesra Petronas, 7-Eleven, Pos Malaysia, and other participating locations.
  6. Auto debit: Register for an auto-debit service by filling out the auto-debit form available on the IWK website and submitting it to your nearest IWK office.

Remember to keep the receipt or confirmation details for each payment as proof of your transaction.

Do we need to pay Indah water bill?

Yes, if you live in Malaysia and use the public sewage system, you must pay the Indah Water Konsortium (IWK) bill.

Indah Water Konsortium is responsible for operating and maintaining the public sewage system in Malaysia, and payment for their services is required for continued use.

Who pays Indah water bill by tenant or owner?

It depends on the agreement between the tenant and the owner.

In some cases, the owner might include the Indah water bill in the rent, while in other cases, the tenant might be responsible for paying it separately.

It’s important to clarify these details in the rental agreement before signing it.

How can I contact Indah Water?

You can contact Indah Water Konsortium (IWK) through the following channels:

  1. Phone: You can call their Customer Service line at 1-800-88-5252 (toll-free) within Malaysia.
  2. Email: Send an email to [email protected].
  3. Website: Visit their website ( and use the “Contact Us”form.
  4. Social Media: You can reach out to them on their social media platforms such as Facebook ( and Twitter (
  5. Mail: Send a letter to their headquarters at the following address:
    Indah Water Konsortium Sdn Bhd,
    Level 4, Block J, Pusat Bandar Damansara,
    50490 Kuala Lumpur, Malaysia.
  6. Visit their Regional/Branch Offices: Locate the nearest IWK office and visit them in person. You can find their office addresses on their website (
Categories IWK

1 thought on “How To Check Indah Water Account Number”

  1. whom it may concern,
    My mother-in-law today receive a whatsapp message(601131561566),Information content says she havent pay water,beacuse my mother in law said she never live and stay at this address.How can I check with this indah water account?

    Here is the message that she received,




    Please email me let me know more information, thanks.


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