Selfcare.unifi.com.my is an online platform designed for Unifi customers in Malaysia to manage their accounts and services conveniently.
This self-care Unifi login and user-friendly portal allows customers to access various features and tools to enhance their experience with unifi services.
What can I do with selfcare.unifi.com.my?
Through the self-care portal, customers can view and manage their account details, monitor their data usage, pay bills, and subscribe to add-on services. The platform offers a comprehensive support section, where customers can find answers to frequently asked questions, troubleshoot issues, and contact customer support for further assistance.
The self-care portal is accessible 24/7, providing customers with the flexibility to manage their accounts at their convenience. By offering a seamless and efficient way to manage their unifi services, selfcare.unifi.com.my aims to improve customer satisfaction and ensure a positive experience for its users.
How to login selfcare.unifi.com.my?
To log in to selfcare.unifi.com.my, follow these steps:
- Open your web browser and go to https://selfcare.unifi.com.my/.
- Click on the “Login/Register” button.
- Enter your registered email address or mobile number in the “Username” field.
- Click “NEXT“.
- Enter Digitalme “One-Time PIN (OTP)” that is sent to your registered mobile number.
- At “Trust this device?” page, clik “YES“.
- View the permission required at “unifi Portal would like to:” page such as:
- View your Basic Profile (Name, Nickname and Profile Picture)
- View your identification information (NRIC/Passport/Organisation)
- View your Email AddressView your Phone
- View additional profile information (Gender, Birth Date, Zone Information, etc)
- Click “ACCEPT“.
- No need to enter your password in the “Password” field because this is passwordless method.
- You should be in Unifi dashboard
If you don’t have an account yet, click on the “Login/Register” button and follow the steps to create a new account.
What to do if cannot login selfcare.unifi.com.my?
Here are some general troubleshooting steps you can try:
- Check your Internet connection: Make sure you have a stable internet connection and try accessing the website again.
- Clear your browser cache: Clear your browser cache and cookies and try logging in again.
- Try a different browser: If you are still unable to log in, try using a different browser to access the website.
- Reset your password: If you have forgotten your password, click on the “Forgot Password” link on the login page and follow the instructions to reset your password.
- Contact customer support: If none of the above steps work, contact the customer support team for assistance.
What should I do if I forgot my selfcare.unifi.com.my password?
If you forgot your selfcare.unifi.com.my password, do not worry too much because Digitalme offers passwordless feature.
This feature enables you to log in securely using your Unifi digital ID, coupled with a One-Time Pin (OTP) sent directly to your registered email.
You can just go to the Unifi self-care portal at https://selfcare.unifi.com.my/ , click the “Login/Register” button and follow the instructions.
Ensure to select ‘Trust this device‘ for a seamless login experience without the need for OTP each time you access from the same device.
If you still have trouble accessing your account, you may need to contact Unifi customer support for further assistance.
What is Digitalme?
Digitalme represents a sophisticated profile and authentication feature, conceptually referred to as ‘My Digital Identity‘. It provides a smooth user journey into the vast world of Unifi’s digital universe and beyond.
Digitalme is supported by the ID-as-a-Service (IDaaS) Platform, a credible and impartial service platform specifically designed to securely manage digital identities whilst prioritising privacy.
Powering the Digitalme service is TM, which is also responsible for the development and operation of the technological features within the system.
Can I login Unifi via MyUnifi app?
Yes, you can login to Unifi through the MyUnifi app. You just need to download the app from the App Store or Google Play, install it on your device, and then enter your login details.
Just like selfcare.unifi.com.my, the MyUnifi app provides a convenient way for users to manage their Unifi accounts. This includes checking your internet quota, check Unifi bills, make payment, scheduling appointments for technical support, upgrading your package, and much more.
The MyUnifi app is designed to be user-friendly and intuitive, making it easy for Unifi customers to manage their accounts at their fingertips.