SAINS Water Online Payment

SAINS Water Online Payment is a digital payment system offered by Syarikat Air Negeri Sembilan, a water supply company in Negeri Sembilan, Malaysia. This online payment feature within the ‘Sistem Maklumat Pelanggan’ system is designed to provide customers with a simple, fast, and secure way to pay their water bills anywhere, anytime. 

SAINS Water’s online platform aims to enhance customer experience, improve operational efficiency, and promote cashless transactions in line with the growing digitalisation trend.

How do I pay my SAINS Water bill online?

Here’s a general step-by-step guide on how to pay your SAINS Water bill online:

  1. Go to the online payment portal: First, you’ll need to visit the SAINS official website at
  2. Login to your SAINS Water account: You’ll need to log in. If you don’t have an account, you’ll have to create one by clicking the ‘Belum Berdaftar?’ link.
  3. Find the payments section: Once you’re logged in, you’ll need to find the payments section of the website. This is usually located in the main menu.
  4. Enter bill details: You’ll be prompted to enter the details of your SAINS Water bill. This usually includes your account number and the amount you owe.
  5. Confirm the payment: After you’ve entered your bill details, you’ll need to confirm the payment. This usually involves clicking a confirmation button and entering a security code sent to your phone or email.
  6. Make the payment: After you’ve confirmed the payment, you’ll be prompted to enter your payment details. This could be a credit card, debit card, or online banking details.
  7. Verification: Once you’ve made the payment, you should receive a confirmation message or email verifying that your payment has been received.

Remember, the exact process may vary slightly depending on the platform you use. Always ensure that you’re using a secure and trusted platform to make your payment.

How to pay SAINS Water bill using Maybank2u?

To pay your SAINS water bill through Maybank2u, follow these simple steps:

  1. Login to Maybank2u at
  2. Once you are logged in, navigate to the “Pay & Transfer” section.
  3. Click on the “Pay Bills” option.
  4. In the “From” section, select the account from which you want to make the payment.
  5. In the “To” section, select the option to “Make a one-off payment“.
  6. In the “Select a biller” section, type “Syarikat Air Negeri Sembilan” in the search bar and select “Syarikat Air Negeri Sembilan” from the drop-down list.
  7. In the “Pay to” section, enter your SAJ account number. Make sure you enter the account number correctly.
  8. In the “Amount (RM)” section, enter the amount you want to pay.
  9. Review all the details you have entered. If all the details are correct, click on the “Next” button.
  10. You will be directed to a confirmation page. Verify all the details again and click on the “Request TAC number“.
  11. A TAC number will be sent to your registered mobile number. Enter the TAC number in the required field and click on the “Confirm” button.
  12. A receipt will be generated for your transaction. Save the receipt for future reference.
  13. Done.

Please note that you need to be a registered Maybank2u user to pay your bills online. If you are not a registered user, you can register on the Maybank2u website.

Can I pay SAINS Water using JomPAY Biller Code?

No, SAINS Water does not have a JomPAY Biller Code. We have made a check at JomPAY website, but couldn’t find any information for a JomPAY Biller Code specifically for SAINS Water.

Please contact SAINS Water directly for accurate information or any alternatives for online payment.

Can I pay my SAINS Water bill using iSAINS mobile app?

Yes, you can pay your SAINS Water bill using the iSAINS mobile app. This application is available for download on both the Apple App Store for iOS users and the Google Play Store for Android users.

What are the alternatives of paying SAINS Water bill online?

If you prefer paying your SAINS Water bill offline, here are some of the methods:

  1. Pay in Person: You can visit a local branch of your bank or a Pejabat Pos to pay your bill in person.
  2. Direct Debit: You can set up a direct debit from your bank account to pay your SAINS water bill automatically each month.

Just so you know, the available options may vary based on the policies of the water company and your location. Always check with your SAINS for the most accurate and up-to-date information.

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