Bank Rakyat auto debit is a service provided by Bank Rakyat that allows customers to automatically pay their bills or make regular payments from their bank account.
This service is convenient for customers who have recurring payments such as loan repayments, insurance premiums, or utility bills.
With Bank Rakyat auto debit, customers can avoid late payment fees and the hassle of manually making payments each month.
Customers can set up auto debit by providing their bank account details and authorizing Bank Rakyat to deduct the payment amount on a specified date each month.
This service is available for both individual and corporate customers.
How do I check my Bank Rakyat recurring payment?
You can check your Bank Rakyat recurring payment by following these steps:
1. Log in to your Bank Rakyat online banking account.
2. Click on the “Payments” tab.
3. Select “Recurring Payment” from the drop-down menu.
4. You will see a list of your recurring payments, including the payment amount, frequency, and next payment date.
5. You can also edit or cancel your recurring payments from this page.
If you have any issues or questions regarding your recurring payment, you can contact Bank Rakyat customer service for assistance.
How do I cancel auto debit on Bank Rakyat?
You can follow these general steps to cancel auto debit on Bank Rakyat:
1. Contact Bank Rakyat customer service: Call the Bank Rakyat customer service hotline at 1-300-80-5454 or visit the nearest Bank Rakyat branch.
2. Provide your account details: Provide your account number and other relevant information to the customer service representative.
3. Request to cancel auto debit: Inform the customer service representative that you want to cancel the auto debit service.
4. Follow the instructions: Follow the instructions provided by the customer service representative to complete the cancellation process.
5. Confirm the cancellation: Confirm with the customer service representative that the auto debit service has been cancelled.
6. Monitor your account: Monitor your bank account to ensure that the auto debit service has been cancelled and that no further deductions are made.
How can I check my Bank Rakyat transaction history details?
You can check your Bank Rakyat transaction history details by following these steps:
1. Log in to your Bank Rakyat online banking account.
2. Click on the “Account” tab.
3. Select the account for which you want to view the transaction history.
4. Click on the “Transaction History” option.
5. Choose the date range for which you want to view the transactions.
6. Click on the “Search” button to view the transaction history.
Alternatively, you can also visit your nearest Bank Rakyat branch and request for a printed copy of your transaction history.
How do I contact Bank Rakyat Customer Service?
You can contact Bank Rakyat Customer Service through the following channels:
1. Phone: You can call their customer service hotline at 1-300-80-5454 (local) or +603-5526-9000 (overseas) from Monday to Friday, 8:30am to 5:30pm.
2. Email: You can email them at [email protected].
3. Live Chat: You can chat with their customer service representatives through their website.
4. Social Media: You can reach out to them through their social media accounts on Facebook and Twitter.
5. Branch Visit: You can also visit any of their branches nationwide to speak with their customer service representatives in person.