How To Check Syabas Account Number

“Is it Syabas or Air Selangor? I’m confused!”. Totally understood!.

Hence, to make sure you understand, let us share with you all the details about this two entities and a proper way how to check Syabas account number.

Is Air Selangor and Syabas the same?

Yes, they are essentially the same. Syarikat Bekalan Air Selangor Sdn Bhd (Syabas) was the sole provider of water supply services in Selangor, Kuala Lumpur and Putrajaya, Malaysia.

However, in 2015, the Selangor state government, via Air Selangor, took over the operations and management of Syabas. So, effectively, Syabas is now known as Air Selangor.

So, if you prefer to use Syabas over Air Selangor, bet it!

How to check Syabas account number?

There are a few ways to check your Syabas (now Air Selangor) account number:

  1. Check your printed bill: The easiest way to find your account number is by looking at your printed water bill. Your account number should be printed at the top of your bill.
  2. Online account: If you have registered for an online account on the Air Selangor website (, you can log in and view your account details which should include your account number.
  3. Call customer service: You can also call the Air Selangor customer service hotline at 15300 and ask for your account number after verifying your details.

Remember, your account number is important for making payments, checking your bill, and making enquiries about your water service. Always keep it safe and do not disclose it to unauthorised persons.

How do I check my Syabas water bill?

You can check your Syabas (now Air Selangor) water bill through these steps:

  1. Visit the official website of Air Selangor which is the water supply authority for Selangor, Kuala Lumpur and Putrajaya (Syabas is now part of Air Selangor).
  2. Click on “My Account”at the top right of the page.
  3. If you have not registered, click on “Register”and fill in the required details such as your account number, email address, and password.
  4. Once registered, you can log in to your account.
  5. After logging in, navigate to the “Billing”section.
  6. Here, you can view your current water bill as well as previous bills.

In addition, you can also download the Air Selangor mobile app on your smartphone to conveniently check your bill. It’s available on both iOS and Android platforms.

Remember to pay your bill on time to avoid disruption of your water supply. You can also opt for online payment through the website or app for ease of transaction.

How do I reactivate my Syabas account?

To reactivate your Syabas (now known as Air Selangor) account, you may need to contact their customer service for assistance. Here are a few steps you can follow:

  1. Visit the official website of Air Selangor (
  2. Look for the “Contact Us”or “Customer Service”section. It’s usually located at the bottom of the homepage. Click on it.
  3. You’ll be redirected to a page where you can find different ways to contact them – phone, email, or even by visiting their office.
  4. The most direct way would be to call their hotline number, which is typically available 24/7.
  5. Once you’re in touch with a representative, let them know that you wish to reactivate your account. They’ll guide you through the process.

Please note that you may need to provide personal information and details related to your account for verification purposes.

Alternatively, you can also visit an Air Selangor branch in person if you’re unable to get the help you need online or over the phone. Make sure to bring any necessary documents or account information with you.

Remember, reactivation policies might vary, so it’s always a good idea to get in touch with their customer service to get the most accurate and up-to-date information.

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