How to Check KWSP Balance

Checking your KWSP balance is important to keep track of your retirement savings. You can check your balance either via the i-Akaun online portal or the EPF kiosk. But you must register and log in to your i-Akaun to access the balance information. It details the total contributions the employee and your employer make.

It’s important to regularly check your KWSP balance to ensure that the right amount is being deducted from your salary and contributed to your EPF account.

How to check KWSP balance online?

Here is the simplest way to check your KWSP balance online via i-Akaun:

  1. Visit the official KWSP (Kumpulan Wang Simpanan Pekerja or Employees Provident Fund) website at
  2. Go to Login > i-AKAUN (MEMBER)
  3. If you are a first-time user, you must register for an i-Akaun.
  4. Click on Register i-Akaun and follow the prompts to set up your account.
  5. Once you have an i-Akaun, click on i-Akaun Login.
  6. Enter your User ID and Password.
  7. After logging in, navigate to My Account or Account Summary.
  8. Click on Account Summary to view your KWSP balance.
  9. You will be able to see your total amount of savings, contributions and withdrawals.
  10. You can also choose to view your balance by year or by age.
  11. Done.

Remember to log out when you are done checking your balance for security purposes.

Note: The availability and steps may vary slightly depending on the updates of the KWSP website.

Can I check KWSP balance using mobile app i-Akaun?

Yes, you can check your KWSP (Employees Provident Fund in Malaysia) balance using the mobile app i-Akaun.

You will need to register for an i-Akaun account, and then you can check your balance, check KWSP statement, and perform other transactions using the app.

If you do not have i-Akaun, please download and install it from Apple App Store or Google Play Store.

Can I check KWSP balance without i-Akaun?

Yes, you can check your KWSP (Employees Provident Fund in Malaysia) balance without an i-Akaun.

You can do this by visiting the nearest KWSP office and asking for assistance.

However, having an i-Akaun allows you to check your balance online at any time.

Can I check KWSP balance using SMS?

You cannot check your KWSP (Employees Provident Fund Malaysia) balance using SMS.

However, you can check your balance using their online portal, i-Akaun, or by calling their hotline number.

You can also visit the nearest KWSP counter to check your balance.

What should I do if my KWSP balance on Akaun 1 and Akaun 2 is low?

If your KWSP (Employees Provident Fund) balance on Akaun 1 and Akaun 2 is low, here are some steps you can take:

  1. Increase Contributions:
    You can choose to increase your monthly contributions to your EPF account. This will help your balance to grow faster.
  2. Additional Voluntary Contributions:
    Besides the mandatory contributions, you can make additional voluntary contributions to your EPF account. There is no limit to the amount you can contribute voluntarily.
  3. Review Investments:
    If you have invested some of your EPF money in unit trusts or other investments, review their performance. If they are not giving good returns, you may want to consider other investment options.
  4. Minimize Withdrawals:
    Try to minimize withdrawals from your EPF account. The more money you keep in your EPF account, the more you earn from the dividends.
  5. Increase Your Income:
    Consider finding ways to increase your income, such as taking on a part-time job or starting a side business. The more you earn, the more you can contribute to your EPF account.
  6. Financial Planning:
    It might be beneficial to speak with a financial advisor to help you plan and manage your finances better, to ensure you’re saving and investing enough for your retirement.
  7. Check with KWSP:
    If you believe there might be a mistake with your balance, you should contact KWSP directly to rectify any issues. If your employer makes a mistake, please check your KWSP number.

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