Hotlink prepaid balance refers to the amount of credit or money available in a Hotlink prepaid account.
Hotlink is a prepaid mobile service provider in Malaysia, and customers can purchase prepaid plans that come with a certain amount of credit.
The balance can be used to make calls, send SMS, and access the internet.
Customers can check their Hotlink prepaid balance by dialing a specific code or using the Hotlink app.
It is important to keep track of the balance to avoid running out of credit and to ensure uninterrupted service.
Hotlink also offers various top-up options to add credit to the account.
How do I check my Hotlink Prepaid data balance?
To check your Hotlink Prepaid data balance, follow these steps:
1. Open the Hotlink app on your smartphone. If you don’t have the app, you can download it from the Google Play Store or Apple App Store.
2. Log in to your account using your Hotlink phone number and password.
3. Once logged in, you will see your data balance on the main screen of the app.
You can also check your data balance by dialing *100# on your Hotlink prepaid phone and following the on-screen instructions to view your data balance.
How long does Hotlink Prepaid last?
Hotlink Prepaid validity depends on the plan and the amount of credit you have purchased.
Typically, the validity period ranges from 5 days to 30 days or more.
To ensure your Hotlink Prepaid account remains active, reload your credit before the validity period expires.
If you do not reload within the grace period, your account may be deactivated, and you may lose your mobile number.
It is essential to check the specific terms and conditions of your Hotlink Prepaid plan for accurate information on validity and expiration.
How do I check my Hotlink account status?
You can check your Hotlink account status by logging into your Hotlink account on the Hotlink website or mobile app.
Once you are logged in, you should be able to view your account details, including your account status.
You can contact Hotlink customer service for assistance.
How do I contact Hotlink Customer Service?
You can contact Hotlink Customer Service through the following channels:
1. Hotline: Dial 123 from your Hotlink number or 1-300-82-1123 from any other number.
2. Live Chat: Visit the Hotlink website and click on the “Chat with Us” button to start a live chat with a customer service representative.
3. Email: Send an email to [email protected] with your query or complaint.
4. Social Media: Reach out to Hotlink on their social media pages such as Facebook or Twitter.
5. Hotlink RED App: Download the Hotlink RED App and use the in-app chat feature to contact customer service.