Activating a Digi sim card is a process that enables customers to get access to the wide range of services offered by Digi Telecommunications. Digi is Malaysia’s leading mobile connectivity and internet services provider, known for its high-speed internet coverage and comprehensive network connectivity.
The Digi sim card activation involves a simple process requiring the user to follow specific instructions to enjoy seamless mobile and internet services.
Digi sim card activation
How to activate Digi sim card?
You can activate your Digi sim card by following these steps:
- Purchase your Digi SIM card from a Digi store or an authorized retailer.
- Insert the SIM card into your phone.
- Dial *128# from your mobile phone to activate the SIM card.
- Follow the instructions on the screen to complete the activation.
- Once your SIM card is activated, you will receive a confirmation message.
- Now, you can start using your Digi SIM card.
Remember, you need to have your personal identification proof for the activation process.
Note: This is a general way to activate Digi sim cards. It can vary slightly depending on the region or type of SIM card. If this method doesn’t work, please visit the Digi’s official website or contact their customer service for further assistance.
How do I know if my Digi sim card is activated?
You can check if your Digi sim card is activated by following these steps:
- Insert the Digi sim card into your mobile device.
- Turn on the device and try to make a call. If the call goes through, then your sim card is activated.
- If the call doesn’t go through, you might need to check your device’s network settings to ensure they are set to Digi’s network. If the settings are correct but the sim card still doesn’t work, it might not be activated.
- You can also check your sim card’s status by logging into your account on the Digi website. If you don’t have an account, you can create one using your Digi number.
- After logging in, you can check the status of your sim card and see if it is active or not.
If you’re still unsure, you can also call Digi’s customer service for assistance.
What to do if my Digi sim card is not registered on network?
If your Digi sim card is not registered on network, try the following steps:
- Restart your device: Sometimes, your device’s software might have a minor glitch which can be fixed by restarting your device.
- Check your SIM Card: Remove your SIM Card, clean it with a dry cloth and re-insert it properly. Ensure that the SIM Card has not been damaged.
- Check Network Settings: Go to the settings on your device and choose mobile networks. Ensure the correct network mode (2G, 3G, 4G, 5G) is selected.
- Manual Search and Selection of Network: Still in the network settings, manually search for networks and try connecting to Digi.
- Reset Network Settings: On your device, there is an option to reset your network settings. This will bring your network settings back to their original configuration.
- Contact Digi Customer Service: If all else fails, contact Digi’s customer support. They can troubleshoot the issue further and if necessary, can provide a replacement SIM card.
Remember, if your SIM card is not registered, it may mean that your network provider (Digi) might have deactivated your SIM card. If this is the case, you will need to contact them to reactivate it.
How do I check my Digi phone number?
You can check your Digi phone number by following these steps:
- Dial *126# on your Digi mobile number and press the call button.
- Wait for a few seconds, and your number will appear on the screen.
Alternatively, you can also check your number through the Digi app:
- Download and open the Digi app on your phone.
- Log in to your account.
- Your phone number will be displayed on the main screen of the app.