Great Eastern Malaysia, officially known as Great Eastern Life Assurance (Malaysia) Berhad (GELM), is a well-established insurance company in the country. It commenced its operations back in 1908 as a branch of The Great Eastern Life Assurance Company Limited, but later transitioned to a locally incorporated public company under the Scheme of Transfer of Business. With a history spanning over a century, it’s recognized as the oldest and largest life insurer in Malaysia, having been certified by The Malaysia Book of Records in 1998.
As of December 2022, GELM has more than RM92 billion in assets, over 4.0 million policies in force, and a network of close to 22,000 agents nationwide. They have a diverse range of insurance products including life insurance plans, investment-linked plans, mortgage protection, business protection, employee benefits, medical insurance, and group health benefit schemes. GELM is a wholly-owned subsidiary of Great Eastern Holdings Limited and its ultimate holding company is Oversea-Chinese Banking Corporation (OCBC) Limited. ePartner GE is an agency portal associated with Great Eastern Life. It is designed for agents or customers to log in and manage information related to policies or services offered by Great Eastern Life.
ePartner Login Portal
There’s a login portal on Great Eastern Life website, where individuals can sign in using a user ID and password. This portal also allows users to select their country, suggesting a regional functionality to this platform. ePartner connects agents to the information resources and tools needed to run their business effectively .
How to login ePartner Great Eastern portal?
To log in to ePartner via the provided link, follow these steps:
- Select Your Country: There’s a dropdown menu where you can select your country.
- Enter User ID: Provide your User ID in the designated field.
- Enter Password: Input your password in the corresponding field.
- Submit: Click on the “Submit” button to log in.
If you wish to cancel the login process, there’s a “Cancel” button available.
Register and Manage Great Eastern Policy
By using GE eParnter, you can sign-up for a new policy or registering for services, and providing personal particulars through various modes of communication like electronic form transmission. This suggests ePartner serve as a platform for managing policy or service registrations.
The exact functionalities and the full scope of services offered by ePartner from Great Eastern Life may require more specific details, perhaps from an official source or by contacting Great Eastern Life directly.
Great Eastern Online Services, Other Than ePartner Agency
In terms of online services, Great Eastern Malaysia offers several platforms to enhance the experience of their customers and agents:
This is a secure web portal designed exclusively for valued policyholders. Policyholders can access their policy information and perform simple transactions from the comfort of their homes or offices. It allows viewing of the entire insurance portfolio, performing selected transactions online, and checking the status of claims.
i-Get In Touch (iGIT)
This is a self-service portal provided by Great Eastern Takaful, which is a sister company of Great Eastern Malaysia. Customers can get access to Certificate details and perform online transactions. The portal enables users to submit service requests to change or update their phone number, email address, or Certificate address.
Online Appointment System:
This service allows customers to book appointments online at Customer Service Centres located at the Head Office and branches nationwide.
Mobile Point-of-Sales (MPOS) Platform
This platform is designed for agents to manage customer profiles, conduct fact-finding, provide sales illustrations, and submit insurance proposals electronically. MPOS is an Apple iPad application that provides a seamless end-to-end user experience with secured online real-time electronic payment, in collaboration with OCBC Bank.
These online services streamline processes, improve workflow, and enhance the overall experience for both agents and policyholders, aligning with GELM’s mission to deliver great customer service and innovative financial solutions.