Check PBA Penang Bill Online

PBA Penang refers to the Penang Water Supply Corporation, which is a government-owned company responsible for managing and supplying water to the state of Penang in Malaysia. PBA stands for Perbadanan Bekalan Air Pulau Pinang in Malay.

How can I know my PBA Penang account number?

To know your Perbadanan Bekalan Air Pulau Pinang (PBAPP) account number, you can refer to your monthly water bill, where the account number is usually printed.

If you need a copy of your bill or need help finding your account number, you can contact PBAPP customer service through their hotline at 04-255 8 255 or visit their website at for assistance.

Additionally, you can visit the nearest PBAPP customer service center with your identification and address details, and they can help you retrieve your account number.

How to check PBA Penang bill details?

To check your Perbadanan Bekalan Air Pulau Pinang (PBAPP) bill details, follow these steps:

  1. Visit the PBAPP official website at
  2. Click on “Services” menu at the top of the webpage.
  3. Click on “Check Your Bill”from the Services drop-down menu.
  4. You will be redirected to a new webpage for e-billing services.
  5. If you are not registered yet, click on “Create an Account”and sign up with your personal details and account number. If you already have an account, sign in with your email and password.
  6. Once you are logged in, click on “My Account”on the top right corner of the webpage.
  7. Under “My Account,”you will find information about your water bill, such as the outstanding balance, due date, and previous payments.
  8. You can also view a detailed breakdown of your bill by clicking on the “View Bill”button.
  9. If you want to make a payment, click on “Pay Now”and follow the instructions to complete the transaction.

Remember that you can also check your PBAPP bill details and make payments through the “PBAPP Pay”mobile app, which is available for download on Google Play and the Apple App Store.

What happen if my PBA Penang has an outstanding bill?

Generally speaking, if you have an outstanding bill with PBA Penang, you may face consequences such as late payment fees, disconnection of services, and negative impact on your credit score.

It is important to contact PBA Penang and make arrangements to pay your outstanding bill as soon as possible to avoid these consequences.

How can I pay my PBA Penang bill?

To pay your PBA Penang bill, follow these steps:

1. Visit the PBA Penang website:
2. Click on the “Services” tab at the top of the page.
3. Select “Online Bill Payment” from the drop-down menu.
4. You will be redirected to the JomPAY website. Click on “Pay Now.”
5. Choose your preferred bank from the list of participating banks.
6. Log in to your online banking account.
7. Fill in the required information, such as your PBA Penang bill account number, payment amount, and any other necessary details.
8. Confirm the payment and complete the transaction.

Alternatively, you can also pay your PBA Penang bill through other methods, such as:

– Paying at PBA Penang customer service centers
– Paying at post offices
– Using ATM or cash deposit machines
– Setting up an auto-debit arrangement with your bank

For more information on these payment methods, visit the PBA Penang website and click on “Customer Service,” then “Payment Channels.”

Why is my PBA Penang bill so high?

There could be several reasons why your PBA Penang bill is high, such as:

1. Increased water usage: If you have been using more water than usual, your bill will reflect the increased usage.

2. Leaks or wastage: If there are leaks in your plumbing system or you are wasting water, it can lead to a higher bill.

3. Tariff increase: PBA Penang may have increased their tariffs, which could result in a higher bill.

4. Late payment charges: If you have not paid your previous bills on time, you may have incurred late payment charges, which can add up over time.

5. Meter reading errors: Sometimes, meter readings can be inaccurate, leading to a higher bill.

It is best to contact PBA Penang customer service to discuss your bill and address any concerns or issues you may have.

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