Air Selangor is a water supply company that provides treated water to the state of Selangor, Malaysia. It was established in 2019 as a result of the merger between four water supply companies in Selangor, namely Syarikat Bekalan Air Selangor Sdn Bhd (SYABAS), Puncak Niaga Sdn Bhd (PNSB), Konsortium ABASS Sdn Bhd (KASB), and Syarikat Pengeluar Air Selangor Holdings (Splash).
The company manages and maintains Selangor, Kuala Lumpur and Putrajaya water supply and wastewater treatment systems, ensuring that residents have access to clean and safe water. It has an Air Selangor Online customer portal accessible via airselangor.com.
Air Selangor Check Bill Online
How can I know my Air Selangor account number?
To find your Air Selangor account number, you can:
- Check your printed bill: Your account number should be printed on your monthly water bill from Air Selangor.
- Register for e-Billing: Sign up for Air Selangor’s e-Billing service on their website (https://www.airselangor.com/). Once registered, you can view your account number and billing information online.
- Contact Air Selangor customer service: If you cannot find your account number on your bill or online, you can contact Air Selangor’s customer service at 15300 or email them at [email protected]. Provide them with your name, address, and other relevant information, and they should be able to help you find your account number.
How to check Air Selangor bill details?
To check your Air Selangor bill details, follow these steps:
- Visit the Air Selangor website: https://www.airselangor.com/
- Click on “My Account” at the top right corner of the homepage.
- If you have an existing account, log in with your username and password. If you don’t have an account, click on “Register” to create one. You will need your account number, which can be found on your bill, and a valid email address.
- Once logged in, click on “My Bills” or “Bil Saya” to view your bill details, including the billing period, amount due, and due date.
- You can also download a PDF copy of your bill by clicking on the “Download” button.
Alternatively, you can use the Air Selangor mobile app to check your bill details. Download the app from the Google Play Store or Apple App Store, log in or register, and follow the same steps as above to view your bill details.
What happen if my Air Selangor has an outstanding bill?
In general, if you have an outstanding bill with Air Selangor, you may face consequences such as:
- Disconnection of water supply: Air Selangor may disconnect your water supply if you fail to pay your outstanding bill within the given time frame.
- Late payment charges: Air Selangor may charge you a late payment fee if you fail to pay your bill on time.
- Legal action: Air Selangor may take legal action against you to recover the outstanding amount.
- Negative impact on credit score: Failure to pay your bills on time may negatively impact your credit score, which can affect your ability to obtain credit in the future.
It is important to pay your bills on time to avoid any inconvenience or penalties.
If you are facing financial difficulties, you can contact Air Selangor to discuss payment options or seek assistance from relevant authorities.
How can I pay my Air Selangor bill?
To pay your Air Selangor bill, you can use one of the following methods:
- JomPAY: Pay your bill through your preferred bank’s online banking platform using the JomPAY biller code and reference number found on your bill.
- Air Selangor’s website: Visit the Air Selangor website (www.airselangor.com) and click “Pay Bill” to pay using your credit or debit card.
- Air Selangor Mobile App: Download the Air Selangor mobile app on your smartphone and register for an account. You can then pay your bill using your credit or debit card.
- Over-the-counter: Visit any Air Selangor Customer Service Counter or authorized payment agents such as post offices, convenience stores, or banks to make a payment in person.
- Auto-debit: Register for auto-debit with your preferred bank to have your bill amount automatically deducted from your bank account each month.
Remember to have your bill or account number handy when making a payment.
Why is my Air Selangor bill so high?
There could be several reasons why your Air Selangor bill is high, including:
- Increased water usage: If you have been using more water than usual, your bill will reflect this increase in usage.
- Leaks or water wastage: If there are leaks in your plumbing or you are wasting water, this can also contribute to a higher bill.
- Tariff rates: Air Selangor may have increased their tariff rates, which would result in a higher bill.
- Late payment fees: If you have missed previous payments, you may be charged late payment fees, which can add up over time.
- Meter reading errors: If there are errors in your meter reading, this can result in an inaccurate bill.
It is recommended that you contact Air Selangor directly to inquire about your bill and to address any concerns or issues you may have.